Resource Hub

Open versus closed questions – which one to use?

One of the secrets to creating a survey that collects useful data is the type of questions you ask. Knowing when to offer respondents a chance to express their own opinions as free text and when to choose questions that...

When is the right time to survey?

Choosing when to survey can help you boost your sample size and response rate, but what is the best time to distribute your survey? If you’ve read our guide on understanding sample sizes, you may have set a goal sample size...

Everybody NOW!

Queensland-based organisation Everybody NOW! creates participatory performance experiences that generate joy. They are dedicated to the creation of high-quality, community-engaged arts projects, that are made with and for community, alongside outstanding professional artists. One of their centrepiece projects, Roller Coaster,...

Effective survey distribution for libraries

Libraries are hubs of community engagement and learning, making them ideal venues for gathering insightful feedback through surveys. To capture a comprehensive view of user experiences and needs, libraries can employ strategic distribution methods that cater to their diverse audiences....

Using surveys for market research

Adopting a broader evaluation strategy is a simple way to uncover the general perception of your organisation. Annual market research can help you gain valuable insights that enable informed business decisions. This understanding of customer needs, market trends, and the...

City of Cockburn

The City of Cockburn is a growing and vibrant community located in the southern suburbs of Perth, on Whadjuk Nyungar Boodjar (the land of the Whadjuk Nyungar people) between the coast and Jandakot Airport. The City takes pride in delivering...

Understanding sample sizes

It can be easy to make the assumption that the bigger the sample size, the better your results will be. This assumption can make data collection feel like an overwhelming task! But, the great thing about data is that we...

Regional Arts Australia: Cultural Tourism Accelerator Program 21/22 Research Report

In November 2021, the Australian Government announced the Cultural Tourism Accelerator Program as part of its Regional Arts Tourism package. Delivered by Regional Arts Australia, the $5 million program sought to increase tourism visitation in regional, rural, and remote communities...

A guide to marketing channels

Understanding how your audiences discover your event or organisation is a crucial part of rolling out a marketing campaign. This knowledge allows for strategic planning and allocation of marketing resources to channels that yield the highest engagement and conversions. In...