Public, Self and Peer respondent types
Culture Counts has a three-pronged evaluation process that captures Self, Peer and Public feedback on the quality of arts and cultural events.
This provides a 360 degree view of the work, and enables organisations to compare their own opinions with those of audiences and peers. It generates a comprehensive value picture for investors and adds an increased level of transparency to current peer panel processes.
Feedback on the quality of work or events is captured in a consistent and transparent way from the three different groups.
Public respondents
Public respondents are members of the public from which you wish to gain feedback about your activity. Public respondents will always be evaluated via Standard surveys (see Survey Types), generally during or after an activity. You should aim to get enough Public responses to reflect a significant sample of your total audience.
Peer assessors
Peer assessors are respondents who possess expert industry knowledge in relation to your activity. We recommend asking at least four peers to assess your event. This will allow for any last-minute cancellations, helps to balance individual opinions and gives you a more comprehensive expert assessment of your work. If you can, we recommend asking peer assessors to complete both a Prior and Post survey.
You can use the Invite page within the platform to distribute surveys to Peer assessors.
Note: If you only obtain one peer response, it is important to account for this when drawing insights from the results, noting that the results are the opinion of one person rather than a group of people.
Self assessors
Self assessors refer to any person or staff member who has contributed to or worked on producing the activity being evaluated. Self assessors can be just one person or a range of key personnel from your organisation that are involved in the event (such as directors, managers, artists/creators, facilitators or board members). If you can, we recommend asking Self assessors to complete both a Prior and Post survey.
You can use the Invite page within the platform to distribute surveys to Self assessors.
Note: If you only obtain one self response, it is important to account for this when drawing insights from the results, noting that the results are the opinion of one person rather than a group of people.